Privacy Policy

Thank you for visiting a Connect With Your Horse Company web site including connectwithyourhorse.com or sydneylong.com You arrived at this Privacy Policy from one of the aforementioned sites, referred to herein as "this web site."

We understand the importance that Internet users place on privacy, and this Privacy Policy describes how we use personal information that is collected at our web sites.

This Privacy Policy is subject to change by Connect With Your Horse Company (hereinafter "Company") at any time and at our discretion without notice by updating this posting, so please review it frequently.

What We Do With Your Information

When you purchase something from our site, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. This enables us to both fulfill and support the products you purchase.

When you browse our site, we also automatically receive your computer's internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system so we can better improve the experience for all our users.

Email marketing: With your permission, we may send you emails about new products, free and premium content (i.e. blog posts, YouTube videos, reports/whitepapers, etc.), and special events.

Consent

When you provide us with personal information to complete a transaction, verify your credit card, place an order, or request a refund, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason (i.e. newsletter subscription and marketing messages), we will ask you directly for your expressed consent and provide you with an opportunity to withdraw your consent.

You may withdraw your consent at any time by clicking on an "unsubscribe" link which is offered at the bottom of every email we send.

You may also withdraw your consent anytime, by contacting us at sydney@connectwithyourhorse.com or mailing us at: Connect With Your Horse Company, P.O. Box 68, Forestville, CA United States 95436

Third Party Websites

This web site may contain links to third-party web sites, which may have privacy policies that differ from our own. We are not responsible for the activities and practices that take place on these sites. Accordingly, we recommend that you review the privacy policy posted on any site that you may access through this web site.

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms & Conditions.

IMPORTANT: We do not sell, rent or otherwise disclose your personal information to any third parties, including but not limited to advertisers, strategic partners or vendors. Again, we take your privacy very seriously.

Cookies

The Company utilizes cookies to create a more customized experience for our users and customers. For example, we use a login cookie so members do not have to re-enter their username and password each time they return to our site. We also use tracking pixels (i.e. Google Analytics) to aid in measuring and tracking where our website traffic is coming from and to track the performance of our site. Finally, we use remarketing pixels from Facebook and Google to aid in customized, targeted follow-up advertising.

Third Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Children's Privacy

We take Children's Privacy very seriously. Our Terms & Conditions only allow this web site to be accessed by persons thirteen (13) years or older.

Commitment To Data Security

All information collected from you is stored in a technically and physically secure environment. Furthermore, employees, contractors, and vendors who have access to your personally identifiable information in connection with providing services for us are required to keep the information confidential.

We use SSL encryption to protect sensitive information online, and we do everything we can to protect user information offline. Unfortunately, no transmission over the Internet can be guaranteed to be 100% secure. As a result, while we take reasonable measures to protect your information, we cannot ensure or warrant the security of the information that you transmit to us, and you do so at your own risk.

Contacting Us

If you need to contact us, you can email us at sydney@connectwithyourhorse.com, call us at 707-235-5727, or mail us a letter at: Connect With Your Horse Company, P.O. Box 68, Forestville, CA United States 95436

We strive to provide excellent products, along with equally excellent customer service. If you have any questions about this Privacy Policy or our practices, please feel free to contact us using one of the methods listed above.