Terms & Conditions

Acceptance Of Terms

Thank you for visiting a Connect With Your Horse Company web site, including connectwithyourhorse.com or sydneylong.com. You arrived at this Terms & Conditions page from the one of the aforementioned sites, referred to herein as "this web site."

These terms and conditions are subject to change by Connect With Your Horse Company (hereinafter "Company") at any time and at our discretion without notice by updating this posting. Your use of this web site after any changes are implemented constitutes your acceptance of the changes. As a result, you must review these terms and conditions on a regular basis to keep yourself informed of any changes.

These terms and conditions govern your use of this web site. By accessing this web site, you are acknowledging and accepting these terms and conditions. By accessing, downloading, installing, or using any Company digital information products purchased at this web site, You agree to be bound by these Terms, which you acknowledge that you have read and understood.

Limitations On Use

This web site is not directed to children under the age of 13, and we do not knowingly collect any personal information from children under 13. You affirm that you are either more than 13 years of age, or an emancipated minor, or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations and warranties set forth in these Terms & Conditions, and to abide by and comply with these Terms & Conditions. In any case, you affirm that you are over the age of 13, as this web site is not intended for children under 13. If you are under 13 years of age, then please do not use this web site - talk to your parents about what sites are appropriate for you.

Returns And Cancellations

Once a valid refund request is submitted, the refund process will take no more than 30 days. All refunds will be either returned to the original credit card or mailed in check form to the billing name and address. International orders will be refunded back to the original credit card, and PayPal orders will be credited back to the PayPal account.

You have NINETY (90) Days from the date of the original purchase to request a refund. Any request received after the NINETY (90) DAY time limit will not be processed.

Access To Previous Purchases

As an accommodation to you, subsequent to acquiring training from this web site, you may download previously acquired training (when available) onto any Associated Device. Some training or services that you previously acquired may not be available for subsequent download or access at any given time, and the Company shall have no liability to you in such event. As you may not be able to subsequently download certain previously-acquired content or training, once you download an item, it is your responsibility not to lose, destroy, or damage it, and you may want to back it up.

The Company reserves the right to change content options or remove access without notice to any previously purchased training or content that is no longer valid or deemed out of date.

Third-Party Links

Certain content, products and services available via our Service may include materials from third parties.

Third party links on this site may direct you to third party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third party materials or websites, or for any other materials, products, or services of third parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction.

Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Social Media Groups And Communities

Equestrians of all skill and experience levels are welcome in our social communities.

We want people to feel safe when using our groups and forums. For that reason, we've developed a set of community guidelines, outlined below. These policies will help you understand what type of sharing is allowed in our communities and private groups, and what type of content may be reported to us and removed. Because of the diversity of our global community, please keep in mind that something that may be disagreeable or disturbing to you may not violate our community guidelines.

  • Equestrians of all levels are welcome here
    We have members of all skill and experience levels.
  • Keep it respectful
    Comments that are inappropriately negative, rude, or attacking will be deleted, removed, or we will ask you to revise your thoughts. Everyone is here to learn and grow, so anything violating that will be removed.
  • No pitching to the group
    We have a strict 'no shopping for customers' policy in our groups. This includes pointing people to blog posts with your offers/affiliate offers and publicly asking members to join your own Facebook groups or communities. Be cautious of unsolicited private messages to group members. If we get multiple complaints that you or someone else is using private messages to make unsolicited pitches to members, you may be asked to leave. You should view the group as your peers, not your leads.
  • No gated content
    Content posted in the groups cannot be used to harvest leads in any way. If you need a feedback or a review, post the direct PDF, document, or screenshot. Don't require people to opt-in to view.
  • Respect confidentiality
    Content gathered in our online community groups cannot be collected, repackaged, and/or shared outside the group. Every member of our communities has a right to privacy and the right to feel safe that their questions, answers, and experiences remain privy to group members only.
  • Keep it on topic
    We reserve the right to remove posts based on off-topic content or offensive content.
  • Partnering with other members
    Access to this group does not mean that Connect With Your Horse endorses anyone's products or services. Please be cautious and do your due diligence when partnering with anyone in the group - don't assume everyone is trustworthy.
  • Report posts that are breaking group policies
    Due to the large amount of people in our groups and communities, it's sometimes difficult for us to catch everything. If you see a post that is questionable, please report it, tag our community manager in the comments, or reach out to our community manager directly via private message so our team can review them.
  • Breaking the rules
    Three warnings for rule-breaking behavior will result in permanent removal from the community or group.

Intellectual Property

You agree that this web site (including but not limited to products and services, graphics, audio and video clips, editorial content, templates and scripts) contains proprietary information and material that is owned by the Company and/or its licensors, and is protected by applicable intellectual property and other laws, including but not limited to copyright. You agree that you will not use such proprietary information or materials in any way whatsoever except for use of the services on this web site in compliance with this Agreement. No portion of the services on this web site may be reproduced in any form or by any means, without expressed written permission from the Company. You agree not to modify, rent, lease, loan, sell, distribute, or create derivative works based on the services of this web site in any manner, and you shall not exploit the brand of this web site in any unauthorized way whatsoever, including, but not limited to, by trespass or burdening network capacity.

Notwithstanding any other provision of this Agreement, the Company and its licensors reserve the right to change, suspend, remove, or disable access to any of this web site's products, content, or other materials comprising a part of the brand of this web site at any time without notice. In no event will the Company be liable for making these changes. The Company may also impose limits on the use of or access to certain features or portions of the services of this web site, in any case and without notice or liability.

Personal Checks

  • All checks are held for 10 business days. Orders placed with a check will be held for 10 business days. Once 10 business days is complete, the order will be released.
  • All returned checks will be charged a $35 USD return check fee.
  • Counter checks will not be accepted.
  • Checks and money orders must be sent in US funds.

Limitation Of Liability

In no event shall Connect With Your Horse Company, its related entities or affiliates or their officers, directors, principals, shareholders, employees, and agents, be liable to you for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever resulting from any (1) errors, mistakes, or inaccuracies of content, (2) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the site, (3) any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein, (4) any interruption or cessation of transmission to or from this web site, (5) any bugs, viruses, trojan horses, or the like, which may be transmitted to or through this web site by any third party, and/or (6) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via this web site, whether based on warranty, contract, tort, or any other legal theory, and whether or not we are advised of the possibility of such damages. The foregoing Limitation Of Liability shall apply to the fullest extent permitted by law in the applicable jurisdiction.

You specifically acknowledge that we shall not be liable for user submissions or the defamatory, offensive, or illegal conduct of user or any third party and that the risk of harm or damage from the foregoing rests entirely with you. The Site is controlled and offered by Connect With Your Horse Company from its facilities in the United States of America. We make no representations that this web site is appropriate or available for use in other locations. Those who access or use this web site from other jurisdictions do so at their own volition and are responsible for compliance with local law.

Indemnity

You agree to defend, indemnify and hold harmless Connect With Your Horse Company, its related entities and affiliates and all their officers, directors, principals, shareholders, employees, and agents, from and against all lawsuits, claims, expenses/costs, losses, and liabilities, or every kind and character (including but not limited to attorney's fees) arising from: (i) your use of and access to this web site; (ii) your violation of any term of these Terms & Conditions; (iii) your violation of any third-party right, including without limitation any copyright, property, or privacy right; or (iv) any claim that any information you submit or provide is offensive, defamatory, obscene or otherwise objectionable or caused damage to a third party. This defense and indemnification obligation will survive these Terms & Conditions and your use of this web site.

Severability And Integration

Unless otherwise specified herein, this agreement constitutes the entire agreement between you and Company with respect to this web site and supersedes all prior or contemporaneous communications between you and Company with respect to this web site. If any part of these Terms and Conditions is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.

Governing Law And Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California. You hereby consent to binding arbitration in the State of California to resolve any disputes arising under this Terms and Conditions.

Arbitration must be on an individual basis. This means neither you nor we may join or consolidate claims in arbitration by or against other customers, or litigate in court or arbitrate any claims as a representative or member of a class or in a private attorney general capacity.

Contacting Us

If you need to contact us, you can email us at sydney@connectwithyourhorse.com, call us at 707-235-5727, or mail us a letter at: Connect With Your Horse Company, P.O. Box 68, Forestville, CA United States 95436

We strive to provide excellent products, along with equally excellent customer service. If you have any questions about these Terms & Conditions or our practices, please feel free to contact us using one of the methods listed above.